![]() You could also create another platform progress (for example, our official website: I constantly lose my PvP matches. But you could create another account if your platform is mobile: choose "Settings" and press "Login" or "Logout" (depends on what account you used to have before: local or connected to Facebook one). Is it possible to reset my progress? No, it's impossible. It's also possible to make a connection between Android and iOS accounts but only if one of them was created with Facebook. We can't connect the accounts from different platforms, unfortunately. If you send a receipt of any purchase that you made in our email, it will expedite the process of searching Could I play with the same account on different devices? It's possible if your devices have the same platform. If you don't remember your old ID, enter your old nickname and your guild's name. Please, send your old account's ID and that you have new one. If you still don't have your progress (or you use another platform), you should contact us through the in-game support and choose appropriate "Account issues" and "Progress disappeared" topics. What should I do? If you platform is Android or iOS, first of all, check if you are logged in via Facebook: choose "Settings" and press "Login" or "Logout" (depends on what account you use: local or connected to Facebook one). What's happen?ĪCCOUNT AND AN IN-GAME PROGRESS: I have to pass the tutorial again after the loading.
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